Strict age verification required for all accounts.
Identity verification before withdrawals are processed.
All balances held and transacted in Malaysian Ringgit.
Wagering requirements apply to all promotional bonuses.
One account per person, device, household and IP address.
Self-exclusion and deposit limits available to all players.
These Terms and Conditions (hereinafter referred to as "Terms", "Agreement", or "T&C") constitute a legally binding agreement between you (the "User", "Player", or "Member") and 9kmy (hereinafter referred to as "9kmy", "we", "us", or "the Platform"), the operator of the online gaming platform accessible athttps://9kmy.cam.
By accessing, registering on, or using any part of the 9kmy platform — including all casino games, sports betting markets, live dealer tables, promotions, and account services — you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.
If you do not agree with any provision of these Terms, you must immediately cease using the 9kmy platform. Continued use of the platform constitutes ongoing acceptance of these Terms and any amendments made to them from time to time.
Important: These Terms apply to all users regardless of their geographic location. Players based in Malaysia are solely responsible for determining whether their use of the 9kmy platform complies with applicable local laws and regulations.
For the purposes of these Terms, the following definitions shall apply:
To register and maintain an account on9kmy, a User must satisfy all of the following eligibility criteria at all times:
Age Restriction — Zero Tolerance: Any User found to be under 21 years of age will have their account immediately suspended, all winings forfeited, and deposits returned in accordance with applicable policies. 9kmy reserves the right to report underage gambling attempts to relevant authorities.
Each User is strictly permitted to hold only one (1) active account on the 9kmy Platform at any given time. The single-account restriction applies person, per household, per device, and per IP address. Opening multiple accounts — whether under the same name, different names, or using different payment methods — constitutes a breach of these Terms and may result in permanent account suspension and forfeiture of all balances.
All information provided during the registration process must be accurate, complete, and truthful. This includes full legal name, date of birth, residential address, and contact details. Users are required to promptly update their account information if any details change. 9kmy reserves the right to request supporting documentation to verify any information at any time.
Users are solely responsible for maintaining the confidentiality of their login credentials, including username and password. You must not share your login credentials with any third party. 9kmy shall not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to maintain adequate security. If you suspect unauthorised access, you must contact our support team immediately [email protected].
All 9kmy accounts are denominated in Malaysian Ringgit (MYR). Deposits made via Malaysian payment methods — including Touch'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong Bank, DuitNow, and FPX — are processed in MYR without currency conversion fees charged by 9kmy. Cryptocurrency deposits are converted to MYR at the prevailing exchange rate at the time of transaction.
9kmy does not charge account maintenance fees. Dormant accounts (no login for 12consecutive months) may be subject to an inactivity fee of up to MYR 30 per month after prior written notification to the registered email address.
Know Your Customer (KYC) verification is mandatory before any withdrawal request is processed on the 9kmy Platform. KYC verification may also be required at other stages, including upon account registration, following large deposits, or at 9kmy's discretion for fraud prevention purposes.
Users may be required to submit any or all of the following documents:
9kmy will process submitted KYC documents within one (1) to three (3) business days. Users will be notified by email upon approval or if additional documentation is required. Withdrawal requests remain pending until KYC verification is successfully completed.
9kmy reserves the right to request enhanced due diligence documentation at any time, including source-of-funds declarations for large transactions. Failure to provide requested documentation within a reasonable timeframe may result in account suspension pending verification.
9kmy accepts deposits and processes withdrawals via the following methods: Touch 'n Go eWallet, Boost eWallet, GrabPay, Maybank, CIMB, Public Bank, Hong Leong Bank, DuitNow, FPX Online Banking, USDT TRC20, Visa/Mastercard credit and debit cards, and 7-Eleven Cliq cash top-ups (deposits only). Minimum deposit amounts and processing times vary by method.
Withdrawal requests are processed by 9kmy within one (1) business day for verified accounts. E-wallet withdrawals (Touch 'n Go eWallet, Boost, GrabPay) typically credit within 15 to 60 minutes of approval. Bank transfers via FPX or DuitNow typically credit within 1 to 3 business days depending on the receiving bank. Cryptocurrency withdrawals are subject to blockchain confirmation times.
All withdrawal requests are subject to the following conditions:
9kmy does not charge withdrawal processing fees for standard methods. Third-party transaction fees imposed by your bank, e-wallet provider, or blockchain network are not within 9kmy's control and may apply.
All bonuses, free bets, cashback offers, referal rewards, birthday bonuses, and other promotional incentives offered by 9kmy are subject to specific terms and conditions displayed at the time of the promotion. In all cases, the following general conditions apply:
9kmy reserves the right to withold, void, or reclaim any bonus and associated winings where there is evidence of bonus abuse, including but not limited to: placing offseting bets across multiple accounts, systematically exploiting low-risk game strategies to clear wagering requirements with minimal risk, or using bonuses in a manner inconsistent with the intent of the promotion. 9kmy's determination of bonus abuse shall be final.
The 9kmy referal programme allows eligible Users to earn bonus credit for each successful referral. A referral is deemed successful when the referred person completes account registration, passes KYC verification, and makes a qualifying first deposit of at least MYR 50. Referral bonuses are subject to standard wagering requirements. Self-referals, referals within the same household, and fraudulent referral activity will result in cancellation of bonus credit and potential account suspension.
The following conduct is strictly prohibited on the 9kmy Platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and referal to relevant authorities:
All content available on the 9kmy Platform — including but not limited to software code, website design, graphics, logos, game content, text, data, and audiovisual materials — is the intellectual property of 9kmy or its licensed content providers. All rights are reserved.
Users are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal entertainment purposes in accordance with these Terms. No User may reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the Platform without the express prior written consent of 9kmy.
The 9kmy name, logo, and associated brand elements are proprietary marks. Unauthorised use, including in advertising, social media, or other promotional materials, is strictly prohibited.
To the fullest extent permitted by applicable law, 9kmy, its directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
In jurisdictions that do not allow the exclusion or limitation of certainabilities, 9kmy's liability shall be limited to the maximum extent permitted by law. In all cases, 9kmy's aggregate liability to any User shall not exceed the total real-money deposits made by that User in the 30-day period immediately preceding the relevant claim.
The Platform is provided on an "as is" and "as available" basis. 9kmy makes no warranties, express or implied, regarding the uninterrupted or error-free operation of the Platform, or the fitness of the Platform for any particular purpose.
9kmy is committed to promoting responsible gambling practices. The Platform offers a suite of tools designed to help Users maintain control over their gambling activity. These tools are accessible from the Account Dashboard at all times and include:
9kmy enforces a strict minimum age requirement of 21 years for all account holders. Age verification is conducted as part of the KYC process and cannot be waived.
For further information and resources on responsible gambling, please visit our dedicated Responsible Gambling page.
9kmy reserves the right to suspend, restrict, or permanently close any User account at its sole discretion, with or without prior notice, in circumstances including but not limited to: breach of these Terms, suspected fraudulent activity, failure to complete KYC verification within a required timeframe, use of prohibited software, or receipt of a court order or instruction from a regulatory authority.
Upon account suspension, access to the Platform will be immediately disabled. Pending withdrawal requests will be placed on hold pending investigation. Where suspension results from confirmed fraud or material breach, 9kmy reserves the right to retain all balance amounts pending investigation, subject to applicable legal requirements.
Users may request account closure at any time by contacting the9kmy support team via live chat or email at [email protected]. Upon closure, any remaining real-money balance will be returned to the User's verified payment method within 5 to 10 business days, subject to any outstanding investigations or pending wagering requirements. Bonus Funds that have not met applicable wagering requirements are forfeited upon account closure.
These Terms and Conditions shall be governed by and construed in accordance with applicable international gaming law under the jurisdiction in which 9kmy holds its operating licence. Any dispute arising from or relating to these Terms, or to your use of the Platform, shall first be subject to good-faith negotiation between the parties.
9kmy does not operate under Malaysian domestic law, nor does it hold any licence issued by a Malaysian government authority. Malaysian users access the Platform on basis that online gambling regulation in Malaysia does not provide for the licensing of online casino or sports betting operators. Users in Malaysia are solely responsible for understanding and complying with local laws applicable to their use of the Platform.
Nothing in these Terms constitutes legal advice regarding the legality of online gambling in Malaysia or any other jurisdiction. Users are encouraged to seek independent legal advice if they have concerns about the legality of their use of the Platform.
9kmy reserves the right to modify, update, or replace any provision of these Terms at any time. Material changes to the Terms will be communicated to registered Users via the email address on file, or via a notice displayed prominently on the Platform for a period of not less than 7 days prior to the changes taking effect.
Where changes to the Terms are required due to legal, regulatory, or security reasons, they may take effect immediately upon publication. Continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and may request account closure in accordance with Section 12.3.
The version of these Terms bearing the most recent effective date supersedes all prior versions. Archived versions of these Terms are available upon request by contacting [email protected].
If you have any questions, concerns, or disputes relating to these Terms and Conditions, or to your use of the 9kmy Platform, you may contact our support team through the following channels:
Our support team aims to respond to all email enquiries within two (2) business hours during standard operating hours (8 AM to 2 AM MYT). For urgent account security matters, live chat is the recommended contact method.
Privacy Note: Any personal data you provide when contacting 9kmy support is processed in accordance with our Privacy Policy. We will not share your information with third parties except as required for regulatory compliance or legal obligations.
Our support team is available24/7. Visit the FAQ for quick answers, or head to the homepage explore everything9kmy has to offer.